Hiring & bookings
How the quote-to-booking flow works, what the hire periods mean, and what to bring to the counter.
Four steps
How hiring works
1
Browse
Find the machines you need by category, industry or search.
2
Add to quote
3
Submit
Send your request with dates and site address. No payment online.
4
We confirm
Rates
Hire periods explained
You’re charged for the time equipment is out, not the hours it runs. If a longer rate works out cheaper, we apply it.
| Period | Best for |
|---|---|
| 4-hour | Quick jobs: a trench, a stump, a pressure clean |
| Daily | One-day DIY and trade tasks |
| Weekly | Renovations, landscaping, short site works |
| POA | Specialist plant and long-term hire |
At the counter
What to bring on pickup
Photo ID
A current driver’s licence.
Payment or account
EFTPOS or credit card, or your trade account name. No cash.
A suitable vehicle
Tow ball and vehicle rated for any trailered gear, plus straps for restraint.
The right PPE
Each product page lists the minimum PPE. Safety & operation
During your hire
Extending, swapping or cancelling
Extend a hire
Call your branch before the hire ends so we can check the item isn’t booked out.
Swap a machine
Wrong size for the job? Bring it back or call and we’ll arrange a swap.
Cancel a booking
Contact the branch as early as you can and we’ll change or cancel your booking.
Builders & Civil
Long-term and project hire
Trade account rates, one point of contact and a fleet with a weighted average age under five years.
From Faq Hub
Hiring questions
Add items to a quote online, call your nearest branch, or walk in. Online requests go to our team, who confirm availability, freight and dates before booking it in. No payment is taken online.
No. Anyone can hire with photo ID and a payment method. A trade account suits businesses that hire often.
Photo ID, your payment method or account details, a vehicle and tow ball rated for any trailered gear, and the right PPE for the job.
We offer 4-hour, daily and weekly rates. Each product page shows the rates for that item.
Yes. Call the branch before your hire ends so we can check the item isn’t booked out and update your hire.
Contact the branch as early as possible and we’ll change or cancel your booking.
Yes. Submit a quote request with your start date and we’ll confirm availability at your chosen branch.
Ask the team. They can check stock at our other branches, and with Hire Anywhere, Return Anywhere you can return it to whichever branch suits you.